Buying and Auction Info

WEBSITE BUYING INFO

PAYMENT OPTIONS

We accept all major credit cards or PayPal upon request.

SHIPPING / PICKUPS

MARYLAND | DC | VIRGINIA | DELAWARE | NEW JERSEY | PENNSYLVANIA | $20
ALL REMAINING CONTINENTAL STATES | $40
$50 minimum (not including shipping cost) to ship.

**We reserve the right to hold off on shipping due to weather/temperature. If we feel your box will not ship well due to weather/temperature we will contact you to reschedule your shipping date.

If you live nearby, we have a PICKUP option available. If you would like to pick up, please send us a message to schedule a pickup time.
We are located in Brooklyn Park, MD.
PICKUPS ARE CURRENTLY BY APPOINTMENT ONLY - AVAILABILITY VARIES

DOA

We have a standard "Alive Arrive" Guarantee: DOA photos within 2 hours of delivery, with item(s) still in sealed bag(s). In the event of a DOA, a replacement item (if available) or store credit will be issued.
NO CASH REFUNDS. Buyer pays replacement shipping.

 

FACEBOOK AUCTION & BUYING INFO

***We ask that you please read ALL RULES before participating in the auctions***

HOW AUCTIONS WORK

Auctions, aka adoptions, are held on our Facebook business page, here. Auctions typically run Friday-Sunday with all times in EST, and will be advertised on our Facebook page and group, The Strange Sea.

Auctions are posted as albums. The album title will include the dates the auction will be running for. Click on each individual image in the album to find the starting bid price, end time and date on the particular piece, place your bid, and more.

Auctions are active and open for bidding as soon as they're posted. End times are posted with each image.
*Note about end times - If an auction's end time is 8:00pm, you must make your bid by 7:59:59pm. Any bid made at 8:00pm or after is not valid. The auction ENDS at 8pm, therefore any bids at 8pm or after are not accepted. This applies to all of our auctions, including auctions in sudden death.

ALL auctions use the SUDDEN DEATH RULES.
Example: Auction ends at 7:00pm, any bids made at 6:59pm and each valid bid thereafter will extend the bid time by 5 minutes. Highest bidder at end time wins.

**DO NOT PULL BIDS!!***

Pulling bids needlessly raises the price for other bidders. It's not fair and will not be tolerated. Please be sure of your bids. If you absolutely have to pull a bid, please contact us first.
We do our best to catch pulled bids, but it can be challenging. If you are having an issue with bids being pulled, please send us a message directly, through our Facebook business page, here.

If you are caught pulling a bid, you will be given ONE warning. If bids continue to be pulled, you will be banned from participating in future auctions.

PAYMENTS

All payments will be made through our Website. We accept all major credit cards or PayPal upon request. If you are a first time winner, please send us a message after auctions end for your invoice and shipping/pickup preferences.

WEBSITE PAYMENTS
Your auction winnings will be combined into one product item on our website. All of your winnings will be listed in the description and images of each item will be displayed. You will get a personal link to your product which you can add to your cart, then checkout to make your payment. Please choose your shipping when checking out. You will be the only one that can access your product/winnings using the link we provide you.

**ALL payments must be received within 24 hours of receiving your payment link, the time at which the payment link is sent, not the time at which you open it.

If your invoice/payment link is not paid within 24 hours, it will be cancelled and all winnings will be forfeited. If you have more than 3 forfeited payments, we will ask that you no longer participate in the auctions.

SHIPPING / PICKUPS

Once auctions have ended and winners have been called, please send us a message through our business page to let us know if you will need shipping or want to schedule a pickup.
We are located in Brooklyn Park, Maryland.

SHIPPING PRICING:
MD|VA|DE|NJ|DC|PA $20
Remaining Continental States $40
$50 minimum (not including shipping cost) to ship.

**We reserve the right to hold on shipping due to weather/temperature. If we feel your box will not ship well due to weather/temperature we will contact you to reschedule your shipping date.

HOLDING ORDERS

We want you to get the most out of your shipping, so we offer the option of holding off on shipping for you to combine multiple orders into one box. Please note, there is a $50 minimum (not including shipping cost) to ship.

We will hold boxes for up to 3 weeks, or 3 auctions. All purchases made within the 3 weeks will be shipped together in one box. Please send us a message to let us know if you would like us to hold your order.

DOA

We have a standard "Alive Arrive" guarantee: DOA photos within 2 hours of delivery, with item(s) still in sealed bag(s). In the event of a DOA, a replacement item (if available) or store credit will be issued.
NO CASH REFUNDS. Buyer pays replacement shipping.
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