Shipping & Pickups
MARYLAND | DC | VIRGINIA | DELAWARE | NEW JERSEY | PENNSYLVANIA | $25 *FREE AT $200!*
ALL REMAINING CONTINENTAL STATES | $45 *FREE AT $250!*
$50 Minimum to Ship - Does not include shipping cost. We will automatically hold your box up to 2 weeks until you reach the $50 minimum!
We ship out on Tuesdays and Wednesdays - If you have a preference please let us know in the note section when checking out. If you do not note a preference, we will choose your shipping date.
**We reserve the right to hold on shipping due to weather/temperature, etc.. If we feel your box will not ship well we will contact you to reschedule your shipping date.**
HOLDING ORDERS
We want you to get the most out of your shipping, so we offer the option of holding off on shipping for you to combine multiple orders into one box. Please note, there is a $50 minimum (not including shipping cost) to ship!
We will hold boxes for up to 2 weeks. All purchases made within the 2 weeks will be shipped together in one box. Please indicate in the notes at checkout if you would like us to hold your order. Orders that do not meet the $50 minimum will automatically be held until the minimum is reached.
If you do not reach the $50 minimum to ship within 2 weeks, your order will be cancelled and you will be issued a store credit for the total amount of the order.
SHIPPING DOA
We have a standard "Alive Arrive" Guarantee: Send DOA photos within 2 hours of delivery, with item(s) still in sealed bag(s). In the event of a DOA, a replacement item (if available) or store credit will be issued.
NO CASH REFUNDS. Buyer pays replacement shipping.
If you live nearby, we have a CURBSIDE PICKUP option available.
Pickups are by appointment only - Please contact us here to schedule a pickup.
If you have any questions or are having technical issues with the site, please message us directly here.